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Joined: 11/22/2007
Posts: 477
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I tried a post on another forum and it FAILED AGAIN. What on earth is going on??? The South's best darned handyman
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Joined: 11/22/2007
Posts: 477
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I tried a post on another forum and it FAILED AGAIN. What on earth is going on??? The South's best darned handyman
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Joined: 5/9/2007
Posts: 27
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Hi yorelra1,
I never updated your account, so yours probably wasn't working. I just did now, so could you log out, and back in, and see if you have any better luck?
Thanks!
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Joined: 6/18/2007
Posts: 265
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I replied to a post on the hvac forum and it actually made it. About 1 out of 20 of my posts would appear, so we'll see if this one makes it...here goes...hitting post now... Rick
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Joined: 6/13/2007
Posts: 1118
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My tower at work fried its mother board the other day and I'm using a loaner until our IT guy comes up with one. Lets see if this one is compatible with Handyman.
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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Test Post.
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 7/12/2008
Posts: 1
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Joined: 6/13/2007
Posts: 66
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Joined: 5/9/2007
Posts: 27
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Hi All,
I think we have established that the issues are at the user level itself, in that its always the same folks having the issues. What is causing that issue is still a mystery. Gardenman, I received a little more info on your situation, and it is possible that after Handyman stores a cookie on your machine, that another cookie from some other site may conflict with it in some way. Not sure how/why that would be, or how we would be able to identify where that is coming from if that is indeed the case. We are researching any known cookie issues/conflicts, but each user could have a different place that they are getting the confliciting cookie.
I re-set your account, as well as "MaintMan" and "Uncle Mikey's" user names, so give it a whirl again, and please try posting or shooting me a PM if you are still having issues.
Thanks All!
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Joined: 6/13/2007
Posts: 1118
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Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/27/2007
Posts: 764
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Just curious, but why would cookies cause empty posts. They can't post (see the reply button) if they're not log-in, right? The only thing a cookie should store on this site, since it doesn't remember "new since last visit" is their log-in info. This should be unique for any and all websites visited as the URL should be part of that cookie's id. I visit numeruos websites over a 24-hr period and there has never been an issue with any of them "confusing" the cookies between the various sites - EVER!
If it does turnout to be a cookie confusion issue, than there are some serious security issues occuring, IMO
"The BikeBuilder" http://home.new.rr.com/bikebuilder/
If you can swim the length of Lake Winnebago from South to North and then walk another long mile - soaking wet - you found me.
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Joined: 6/13/2007
Posts: 1118
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This is just one more test of many.
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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OK. Instead of going through my Yahoo home page to get here, I set up a desktop icon to go directly here. So all youse smart guys, would that make any difference, or am I jsut getting lucky today? :-)
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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IT Test.... IT Test
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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IT Test.... IT Test
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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GARDENMANN wrote:IT Test.... IT Test
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
IT Test.... IT Test
IT Test.... IT Test
IT Test.... IT Test
IT Test.... IT Test
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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IT Test.... IT Test
Sorry all, this is the Club testing Gardenman's posts trying to identify the issue.
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 6/13/2007
Posts: 1118
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Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 5/9/2007
Posts: 27
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Ah ha! Gardenman, I was able to recreate the issue. Posting using Firefox works fine, however I tried posting twice with IE, and both came up blank.
Not sure what would cause this yet, but I will shoot you an email with some additional questions.
In the meantime, has anyone else who is having issues used anything other than Internet Explorer? I.E. Safari, or Firefox?
Thank you!
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Joined: 6/13/2007
Posts: 2209
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I have always used IE and currently IE7Pro. Have never mixed in other programs or browsers mentioned. Am currently using System Mechanic 8.0 to keep my system running smoothly cuz I don't know how to on my own. I'm a simply wax on, wax off kind of nerd when it comes to poooters.
ZIP San Antonio, Texas...[78212 for Map Users]... OPPS, MY BAD...YOUR FAULT.
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Joined: 6/28/2007
Posts: 446
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Joined: 6/28/2007
Posts: 446
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TEST#4
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Joined: 6/28/2007
Posts: 446
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Joined: 7/20/2007
Posts: 2710
 
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IT Handyman: How would the Cookies make a difference when using different computers in different locations. Remember when I couldn't log on from home. I couldn't log on from my hotel while on vacation in Florida neither. I was only able to log on after you re-set my user name and password. I also don't under stand why we can't change our "USERNAME" but we can change our password. HHHHMMMMmmmmmmmmmmm very confusing to say the least!!!!!!! "OLDMAN" aka brye1
"OLDMAN" aka brye1
"I'm working on TODAY for a better TOMORROW" The"OLDMAN" In the lower central town of Owosso,Michigan 48867
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Joined: 5/9/2007
Posts: 27
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Hi Brye1,
Your situation with not being able to log on was different than the posts disappearing, which is why we were able to fix it. Gardenman can log on, his posts just show up blank. The reason a cookie could still be the culprit is because as soon as you log in to the site to make a post, the site will store a cookie on your machine to do a few different things. Each machine you log in to would have a cookie stored to it. One thing that seems unlikely about the cookie theory would be that Gardenman tried from a library computer, and it would be unlikely he visited another site at the same time that would conflict with his one from Handy.
I think we know its an Explorer issue for Gardenman at least, what it is, we're still not sure, but I think it will help us to track it down.
BBROWN, are you using Explorer? Just curious.
Thanks all!
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Joined: 6/27/2007
Posts: 764
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I have used IE, Netscape, Mozilla/Firefox to surf the web in the past. If I remember correctly, when I was getting empty posts, I was using Netscape at the time. I now only use IE to check my websites for appearance and function. They do display and function quite differently in IE. They do look & work better in Netscape or Mozilla/Firefox, IMO, though.
Anyway, I'm using Mozilla/Firefox now. I'll pop-out now and try a post below with IE.....
.....Wait for it....
.....Here we go.....
"The BikeBuilder" http://home.new.rr.com/bikebuilder/
If you can swim the length of Lake Winnebago from South to North and then walk another long mile - soaking wet - you found me.
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Joined: 6/27/2007
Posts: 764
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I'm now posting with IE 6. It seems to be very slow in getting the cursor and page loading, possibly due to having to refresh the cache. It did, however ask for 2 cookies to be stored each time that follows, because of the settings on my end so the request is expected by me, thus not a problem. - Before loging in (it was not displaying my user name as Mozilla/Firefox does. Likely the settings on my end, again, so no big there) - After I logged in (two more cookie storage requests) - Jumping to the forums via the comunity tab (two more) - Going into this "Misc..." forum (two more) - Opening this reply window (curiuosly, it only wanted to store one this time) I would also like to note that the cursor movement in this edit window is sluggish as all get-out. It's not that way in Mozilla/Firefox. Also of note, When I mentioned slow in displaying the cursor in this edit window I mean like 30+ seconds. Clicking in the edit window did not seem to help. It just showed up when it was ready to. I'll now copy this post, incase it doesn't show up, and go back to my Mozilla/Firefox browser cause I don't like how IE is acting here at all. ...Here I go...post button clicked now....
"The BikeBuilder" http://home.new.rr.com/bikebuilder/
If you can swim the length of Lake Winnebago from South to North and then walk another long mile - soaking wet - you found me.
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Joined: 6/27/2007
Posts: 764
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Well, It posted the first time using IE 6. That's not to say that there may not be compatibly issues with IE 7, though. It surely didn't behave very nicely, as I noted above. So I believe there are definitely some compatibility issues with IE in general.
Now here's the deal, IT, are you going to require that all members use a specific (compatible to your website) browser to "fix" the problem, or will your software be made compatible with the available browsers to "really fix" the problem for all current and future users?
Now, IMO, it's not a good practice to 'require' your users to use a specific browser to use your website, though you can certainly add a note to your website, as I do, stating something to the affect that it is "best viewed with...", including a link to download that/those browsers.
Oh! And on another note, and another "strange curiosity" - no less. Notice the difference in the displayed text between my post made with IE and my other posts, made using Firefox. I made no changes to font size, type or style during this test. HMMMM? Want to know who else is using IE, that might be an indicator. We've all been wondering about why one has big text and another didn't. Now we know, huh?
You'll also notice, in my previous post, that there are no lines between the paragraphs, or (-)point topics either, as there is typical in my posts, including this one. The above post was entered in the same manner as this one. But for some reason, using IE, the line feeds were lost or ignored by your software.
I guess in the end, the easiest solution in fact, would be for everyone to be required to use Mozilla/Firefox, since it does seem to be compatible with this website, which would then solve multiple issues with the use of the forums, thus foregoing a nearly full rewrite of the software being used. Not only that, but fixing it, so it works with IE, would probably screw it up for non-IE users.
"The BikeBuilder" http://home.new.rr.com/bikebuilder/
If you can swim the length of Lake Winnebago from South to North and then walk another long mile - soaking wet - you found me.
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Joined: 6/13/2007
Posts: 2209
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Hummmm, I just noticed that when 'bikebuilder' uses one browser the font size is very small and when he used IE it is large like mine. Do note that I am posting using IE7Pro and Google as my browser.
ZIP San Antonio, Texas...[78212 for Map Users]... OPPS, MY BAD...YOUR FAULT.
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Joined: 6/13/2007
Posts: 542
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I use IE (7 I think) most of the time, with few if any problems. I am using windows XP Pro on my computer. I have tried Firefox a few times but find it extremely slow and a small screen. These problems are with my computer, I think. I am bad about how often I use a computer cleaner. When things slow down, I run the cleaner program and speed is back to normal. I have both Google and Yahoo as my browsers (at least I think that is what they are called). Both are on my home page, but I don't know which one I am actually using to access the sites stored in my favorites.
Bart from Saskatchewan, Canada
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Joined: 6/27/2007
Posts: 764
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I had another thought over night and thought I'd share it.
Was there possibly a recent update to IE that may have caused this problem to rear its ugly head again? Since this seems to be a recurring problem happening for no obvious reason, I just wonder if those allowing auto-updating of IE, perhaps in the background, that this might not actually be the cause of this issue occurring out of the blue.
The reason I brought this up is that when it happens to one, it usually starts happening to a few others in short order.
Back to the cookies:
I checked my cookies, just to see what was being stored, and I cannot identify (see) a single one that has come from "handyman.com", "namg", "hcoa", "brightcove" or "e-nervo". I wonder why that is? I did allow them to be stored, when asked. There should've been at least one. Hmmmm...?
There are, however, a gazillion files cached from "handyman.com", "namg", "brightcove" and "e-nervo".
The dates of "last access" range from 2005 up to today. Yet no handyman cookies what-so-ever.
Yesterday only 2 where modified "doubleclick.net" and "atdmt.com". I'm not exactly sure where those came from.
On a related note, I have Firefox set to store cookies until expiration. I guess I didn't get any today 'cause there aren't any listed as being accessed today. The .dat file in that folder was though. (It might be a hidden file on your systems - You wouldn't want to look at anyway - Even more binary 'puter gibberish in there.)
Want to see yours?
On a windows (XP) machine - Go to your "C:\Documents and Settings\" folder, open a user's folder, then open the "Cookies" folder. The stuff contained in them is usually gibberish to us humans, but it makes sense to the website(s) storing/accessing them. They can be viewed using "notepad"
DO NOT EDIT, MOVE OR DELETE THEM!!! It may confuse your browser.
"The BikeBuilder" http://home.new.rr.com/bikebuilder/
If you can swim the length of Lake Winnebago from South to North and then walk another long mile - soaking wet - you found me.
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Joined: 5/9/2007
Posts: 27
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Thanks everyone! Again I just want to reiterate how appreciative we are to the community on this site. You guys not only reach out to help members with DIY stuff, but so many of you are spending countless hours helping those having technical issues.
A couple quick responses, many great points, and great questions.
- in terms of expecting those with issues to just download another browser, no, of course not. I said before, I asked folks to try Firefox, so we could rule in or rule out IE, that was really the only reason. We want to determine what the compatibility issue is, and fix it.
- Text size differences. The text has a default CSS that we set, different browsers will handle the CSS differently, its sort of difficult to stay on top of. IE and Firefox for example release updates to their products almost weekly, and often times it will force us to go back in and change something to keep it uniform. Basically the idea is to try and maintain a simple font, so the differences are minimal, and don't intrude on the posting. There are other ways to force it, but then it leaves less formatting options for members when posting.
Long story short we have narrowed the search for the needle to a small hay stack now, and with much of the very helpful tips, its as if we are now using a metal detector to look for it as well. Thanks again to all those who have been helping with the search!
To those having issues, I encourage you to use Firefox to help with the issues while we sort it out, but we are working to resolve the compatibility issue in IE regardless.
Thanks all!
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Joined: 6/27/2007
Posts: 764
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I find it interesting that, even after all this discussion about empty posts, there are STILL empty posts showing up on the forums. (log-in problems too) I guess the REAL problem hasn't been discovered yet.
I know what the problem is, but the solution to the problem(s) has been ignored.
You can consider this a "BUMP" so that perhaps those that are experiencing this issue might just notice it, read it and attempt to post here so that IT, if still monitoring this thread, can fix their accounts.
Posting, or attempting to, elsewhere likely won't be noticed by IT.
"The BikeBuilder" http://home.new.rr.com/bikebuilder/
If you can swim the length of Lake Winnebago from South to North and then walk another long mile - soaking wet - you found me.
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Joined: 6/13/2007
Posts: 159
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I am having issues now with posting and I am using IE 6.0.2800.1106CO. This is at work and I have no way of changing anything. At home I use Firefox and have never had a problem. I just posted in the automotive forum and only got a few words to post with an attachment of my question. Let's see if this works. Kevin
(formerly KJKMBK) Kendall Park, NJ 08824 Club Member since 2/12/97
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Joined: 6/14/2007
Posts: 209
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Thought I would try to see if this post would get on the BB. Hope everyone has a good day.
Dusch dich warm und kalt taglich so wirst du hundert Jahre alt.
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Joined: 6/23/2008
Posts: 1
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Joined: 6/13/2007
Posts: 66
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Well ,I wonder if this will work now. After two months, I'm ready to give up on this. But then, if this don't post you won't know this.. Ken..
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Joined: 6/13/2007
Posts: 66
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Just a question. How come I have an EDIT button on the right side of all my posts but noone else does? Ken..
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Joined: 6/13/2007
Posts: 66
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DUH dumb me. That happens when I'm logged in. And the week hasn't even started yet! Ken..
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Joined: 7/20/2007
Posts: 2710
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Is anyone still having problems getting their post to stick??????? It looks like the post are working for at least the past week. Let's keep our fingers crossed that another problem here has disappeared. LOL "OLDMAN" aka brye1
"OLDMAN" aka brye1
"I'm working on TODAY for a better TOMORROW" The"OLDMAN" In the lower central town of Owosso,Michigan 48867
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Joined: 6/27/2007
Posts: 764
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I think I've seen a few, though I hadn't paid much attention to the dates they were posted. I think they may have just given up because they're not aware that IT may be able to fix it. one or two attempts and then nothing. Naturally, IT would not be aware of their problem and fix it, as they almost never monitor the boards.
EDIT: See boltonhandy's post above as an example of this. First time poster (only one post attempt - perhaps besides the one above) and no response from IT that it's been noticed or fixed.
I too, am crossing my fingers that IT has permanently fixed it for everyone, but we just won't know until it happens again, or doesn't. Or IT proclaims that the problem has, in fact, been found and fixed.
"I think they should have a hotline that never answers, for people who don't follow advice in the first place." - George Carlin
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Joined: 6/13/2007
Posts: 1118
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It's been working for me for a couple weeks now, for the most part. Whatever they did or stopped doing, thank you.
Yeah, yeah. I'll get a round to it sometime. Mike S.E. Kansas
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Joined: 5/9/2007
Posts: 27
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Well, I am not prepared to say for certain the issue has been resolved, but we did do some things to the server that may have corrected it. Still, I suspect over time it may start acting up again, until then we are still looking.
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Joined: 6/18/2007
Posts: 265
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I won't bet a penny that this post appears. Rick
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Joined: 6/18/2007
Posts: 265
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I don't believe it! It appeared..
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